At vworld2, your privacy is more than a promise — it is a responsibility. Learn how we collect, use, and protect your personal information to the highest security standards.
Six core principles that guide how vworld2 handles the personal data of its members.
All data transmitted between your device and vworld2 servers is protected with 256-bit SSL encryption. Your personal and financial information cannot be intercepted by any third party.
Vworld2 will not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
The vworld2 Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are protected at all times.
We believe you have the right to know what happens with your data. This document is written in plain language, free of confusing legal jargon.
You have the right to access, correct, delete, or withdraw consent to the use of your personal data at any time through your vworld2 account.
The vworld2 cybersecurity team continuously monitors our systems 24/7 to detect and prevent any unauthorised access attempts or data breaches.
Welcome to the vworld2 Privacy Policy. This document explains in detail how vworld2 ("we", "Platform") collects, uses, stores and protects your personal information ("Member", "User") when you use the website, mobile app and all related services provided by vworld2.
This Privacy Policy applies to all users of the vworld2 platform, including visitors who browse the site without registering an account, as well as registered members using the platform's full services. By accessing or using vworld2, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is the absolute priority of vworld2.
We will update this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any material changes will be communicated to you via your registered email or an in-platform notification before they take effect.
Vworld2 collects various types of personal information depending on how you interact with our platform. Below is a full breakdown of the data we may collect:
| Data Category | Information Type | Collection Method |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Account Registration & KYC |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Information | Bank account number, bank name, transaction records | Deposit & Withdrawal Process |
| Technical Information | IP address, device type, browser, operating system | Automated system log |
| Usage Information | Game history, session time, game preferences | Activity within the platform |
| Communication Information | Support chat records, emails, complaints | Interactions with customer support |
Vworld2 does not store your full credit or debit card number. All payment information is processed through PCI-DSS certified third-party payment providers, and only encrypted payment tokens are stored in our system.
The personal data we collect is used for the following purposes, all grounded in a valid legal basis under Malaysia's PDPA:
You can opt out of marketing communications at any time by updating your notification settings in your vworld2 account or by contacting our support team.
Vworld2 does not sell your personal data. However, in certain circumstances, we may share necessary information with the following parties:
Vworld2 will disclose personal data to the relevant authorities when required by law, court order or applicable regulatory bodies. This includes investigations related to fraud, money laundering or other financial crimes.
All third parties we work with are bound by strict data protection agreements. They are only permitted to process your data for the specific purposes defined by vworld2.
Vworld2 continually invests in the most advanced cybersecurity infrastructure to keep your personal data safe at all times. The key security measures we have implemented are as follows:
While no security system is perfect, vworld2 is committed to continuously updating and improving our security measures in response to evolving new threats.
In the event of a data breach affecting your personal information, vworld2 will notify you and the relevant authorities within the timeframe required by law, and take immediate steps to contain and remediate the situation.
Vworld2 uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and personalise the content displayed to you.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the vworld2 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information held by vworld2:
Request a copy of your personal data we hold at any time.
Correct any inaccurate or outdated personal data in our records.
Request deletion of your personal data subject to legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request your personal data in a machine-readable format for transfer.
Withdraw your consent to data processing at any time.
To exercise any of the above rights, contact our Data Protection Officer via the official vworld2 email or 24/7 live chat. We will process your request within 14 business days.
Vworld2 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.
The vworld2 platform may contain links to or integrate with third-party services such as payment providers and game providers. This Privacy Policy applies only to data collected directly by vworld2.
When you use third-party services integrated into our platform, your data is also subject to those third parties' privacy policies. We encourage you to read the privacy policy of each service provider you use.
vworld2 is not responsible for the privacy practices of any third-party websites or services. All our third-party partners are selected based on strict security and privacy standards.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the vworld2 Data Protection Officer (DPO) through the following channels:
We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body.
Your privacy is our priority. The vworld2 team is always ready to help you fully understand and exercise your privacy rights.